If I purchase the vDesigner can I use it on multiple sites?
No, You can’t user it on multiple sites. You will need to buy license for multiple domain.
Do you offer a demo version?
No, We don’t provide demo version for vDesigner.
Can I host the tool on one site and lease the tool to others?
No, leasing or renting vDesigner software is not allowed for any of this kind action you will need to buy license for each site / domain.
What Payment method I can pay to WDMtech for vDesigner?
We can accept payment through Paypal or direct bank transfer.
Do you offer customization service?
Yes, we offer further customization service as your requirements. We can quote you Customization service charge based on your requirements.
What I will get with the vDesigner software package?
You will get vDesigner plugin package including HTML, CSS, PHP, XML, JavaScript / AJAX, default products images and pre-loaded icons with standard version.
How do I get support if I face any problems?
You can email to us by using our contact form or contact us on our support forum . It is advisable that you clearly describe what issues you've encountered in the email so that we can quickly provide solutions for you.
How I (shop-admin) get the users-design?
You can get the users-design (uploaded/designed) in order section of virtuemart(e.g. Admin=>Virtuemart=>Orders). Also admin got an email for that particular order containing the user's design..
In which file format, vDesigner save the artwork designed by customers?
Artwork done in vDesigner on Canvas can be saved to Cart in various file format. Available file formats are PNG, JPG and PDF.
Can I(Shop Admin) disable the designer on Product Detail layout and use only Upload/Email for a certain product?
Yes, you can disable the designer option from the main configuration section of vDesigner to use only Upload/Email for a certain product. Additionally, you can use our "Order Files Upload for Virtuemart" extension to Quickly upload Multiple Images and files to your Orders for only Upload/Email functionally for a certain product.
Does vDesigner support my Existing Template layout?
Yes, vDesigner will automatically adopt your current Template's layout of Website.
How to change the Sneaker Design Variation?
You can change the Sneaker Design Variation in "Choose From Design" Section under Sneaker Category. You can replace sneaker material images as well as laces images depending on the selected variation.
Can I(shop-admin) restrict the customer to use only few pre-defined colors instead of color picker?
Yes, vDesinger allows you to either use color picker or some pre-defined Custom Color Palettes on the Canvas. To use Custom Color Palettes on Canvas, simply set the "Use Custom Color Palettes" option to "YES", a new input field will be appear to take hex-color codes seperated with comma i.e. #b33939 ,#2ecc71 ,#d35400 ,#f39c12.
Does vDesigner allows the customers to update/modify their designed/uploaded files later in order section?
Yes, vDesigner allows the customers to update/modify their designed/uploaded files later in order section. You(shop-admin) just need to set the "Allow Customer to Update Design Later" option to "YES" and then your customers will be able to update their design in Order Section in Front-end.
Does vDesigner load all the cliparts on site load or when we use these or add to canvas?
vDesigner loads only thumbnails of cliparts on site load to reduce the loading time of the site due to large size of cliparts. When customer clicks on cliparts thumbail to add on canvas, vDesigner replace these with a larger one with same name from “Large” folder. Put your large cliparts into "Large" folder inside your cliparts folder.
For e.g.
Small cliparts in YOURROOTFOLDER/plugins/vmcustom/vdesigner/images/vDT/
Large cliparts in YOURROOTFOLDER/plugins/vmcustom/vdesigner/images/vDT/Large/
For e.g.
Small cliparts in YOURROOTFOLDER/plugins/vmcustom/vdesigner/images/vDT/
Large cliparts in YOURROOTFOLDER/plugins/vmcustom/vdesigner/images/vDT/Large/
Does Shop Admin will receive final designed mockup file along with original uploaded images on vDesigner Canvas?
No, Shop Admin will only receive final designed mockup file. Customer's Original uploaded images are temporarily stored to use on vDesigner Canvas but after saving the designs Shop Admin will receive only designed file in customer chosen file format i.e. PNG, JPG and PDF.
Does vDesigner allows the customers to update/modify their designed/uploaded files later in order section?
Yes, vDesigner allows the customers to update/modify their designed/uploaded files later in order section . You(shop-admin) just need to set the "Allow Customer to Update Design Later" option to "YES" and then your customers will be able to update their design in Order Section in Front-end.
Need some customization in this application? Please Contact us.
Didn't find your feature listed. Please suggest it here for next release.
Didn't find your feature listed. Please suggest it here for next release.
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