Glitch in Data Extraction

Emmanuel Olamijuwon
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25 Jan 2021 19:55 #7431 by Emmanuel Olamijuwon

Replied by Emmanuel Olamijuwon on topic Glitch in Data Extraction

Thank you very much for your prompt feedback. I have opened a ticket as advised and included all supporting information as may be required. Kindly let me know should you need anything else.

Thanks so much
Emmanuel

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Daniel
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25 Jan 2021 04:35 #7430 by Daniel

Replied by Daniel on topic Glitch in Data Extraction

Hi,

Please create support ticket and send us Admin login credentials in it. We'll look into it.

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Emmanuel Olamijuwon
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23 Jan 2021 22:28 #7429 by Emmanuel Olamijuwon

Glitch in Data Extraction was created by Emmanuel Olamijuwon

Hi, I observed that the JSON data extracted from the plugin have missing fields. The data is there and can be viewed from the administrative panel. Also I noticed a mismatch in the data extracted and what's in the database especially for IP address column, username and date. Could you please help?

THanks
Emmanuel

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