Error - Unauthorized Access

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5 years 1 month ago #7378 by Sarah Jones
My quizzes were working just fine, but they suddenly stopped working even though I didn't make any changes to them. When I click on the button to go to the quiz it either says, "Error - Unauthorized Access" or "Error - no question found". If I try creating a new quiz with the exact same configuration as any of my other quizzes, everything works just fine. However, I don't want to have to rebuild all 10 quizzes again with 20 or so questions each. I also tried exporting the questions and then importing them, but that didn't work either. Does anyone know how I can fix my existing quizzes without having to rebuild? Thanks in advance!

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5 years 1 month ago #7379 by Daniel
Replied by Daniel on topic Error - Unauthorized Access
Hi Sarah,

Apologies for any inconvenience caused!

Please create a Support Ticket & share your admin login credentials, so that we can have a closer look on it.

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5 years 1 month ago #7380 by Sarah Jones
Thanks so much!

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5 years 2 days ago #7386 by charles
Replied by charles on topic Error - Unauthorized Access
can you post how you corrected the problem he was having...

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5 years 2 days ago #7388 by Daniel
Replied by Daniel on topic Error - Unauthorized Access
Hi Charles,

Please make sure that your Quizzes "End Publish Date" is not in past. If it is then, please increase the Publish date, then you won't find any error. (See attachment)
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