Send Certificate button error

  • Alex R
  • Topic Author
  • Offline
  • Junior Member
  • Junior Member
More
27 Apr 2018 06:27 #5901 by Alex R
Replied by Alex R on topic Send Certificate button error
Hi Daniel,

Thanks for the advice. I added a pdf, but whenever I try the "send certificate" button it deleted the pdf.

I will arrange to send you back end access.

Please Log in to join the conversation.

More
27 Apr 2018 06:05 #5900 by Daniel
Replied by Daniel on topic Send Certificate button error
Hello,
Please check the following folder if this file Cerificate.pdf do exist. If It does not then create one. And check If the problem still remains then please share your backend & FTP login credentials via Contact us form, We'll look into it.

\administrator\components\com_vquiz\assets\certificate

Thanks
Daniel

Please Log in to join the conversation.

  • Alex R
  • Topic Author
  • Offline
  • Junior Member
  • Junior Member
More
26 Apr 2018 22:13 #5895 by Alex R
Replied by Alex R on topic Send Certificate button error
I don't think that is the issue.

The Certificate tab in the quiz was blank.

I also copied and pasted the default one on the configuration and still getting the same error.

Please Log in to join the conversation.

More
26 Apr 2018 11:14 #5893 by Daniel
Replied by Daniel on topic Send Certificate button error
Hello,
Most probably the issue is caused due to the mismatch in the certificate HTML as the pdf converter has a strict standard for the HTML input. Please check the certificate template HTML for any mismatch tags.

Thanks
Daniel

Please Log in to join the conversation.

  • Alex R
  • Topic Author
  • Offline
  • Junior Member
  • Junior Member
More
25 Apr 2018 19:52 #5889 by Alex R
Send Certificate button error was created by Alex R
Seems like the "Send Certificate" button isn't working. (see image)

Any ideas why?

Please Log in to join the conversation.

Cron Job Starts