Invalid Token

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7 years 5 months ago #5775 by TANYA SHIRAZI
Invalid Token was created by TANYA SHIRAZI
Hi:

I have your Quiz extension for one of my websites I just noticed that during exam it shows a window popup that "invalid token (maybe session expire)." It shows just a second after opening the quiz and no one can process the exam, they have to logout and login to remove the popup window to continue, the session expiry could happen when there is no activity on the page for a while, but this one shows after a few seconds!!!!
I need students have time to answer their questions, They have 60 min to do their exams.

Could you please advise.
Thanks
Tanya
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7 years 5 months ago #5804 by Daniel
Replied by Daniel on topic Invalid Token
Hi,
Please share your backend & FTP login credentials via Contact us form, we'll look into it as It's working fine on our end.

Thanks
Daniel

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7 years 5 months ago - 7 years 5 months ago #5806 by TANYA SHIRAZI
Replied by TANYA SHIRAZI on topic Invalid Token
Hi:

Below you can find the information

****

thanks
Tanya
Last edit: 7 years 5 months ago by Daniel. Reason: removed login credentials for security concern

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7 years 5 months ago #5817 by Daniel
Replied by Daniel on topic Invalid Token
Hi,
We played the Quiz in different ways, but couldn't recreate the Issue, It's working fine, Can you please try again or let us know how can we recreate the issue or share the video capture showing the issue.

Thanks
Daniel

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7 years 5 months ago #5820 by TANYA SHIRAZI
Replied by TANYA SHIRAZI on topic Invalid Token
Hi Daniel:

I create new user for you , Please try it and you will see the invalid token alert.
I found out that happen when I assign the quiz for the first time to my students and if they refresh the page , it won't show again.

user: tanya3
pass: tanya@1231
www.caan.com

Thanks
Tanya

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7 years 4 months ago #5942 by Daniel
Replied by Daniel on topic Invalid Token
Hi,
What do you mean by "when you assign the Quiz to your students"? How do you do this?

Thanks
Daniel

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