Error installing latest version of Vquiz

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Hello,
I've already submitted the credentials through the contact us form, but I'm unsure they were sent since I always get an error message....

Hello,
I apologize for the inconvenience caused, Please share your backend & FTP login credentials along with the access to PhpMyAdmin section via Contact us form, We'll look into it.

Hello,
I just purchased the latest version of Vquiz and immediately after installing, I get the error:



This is so frustrating...

I don't actually need the new version, I just bought it because the interface of the previous version was also broken.

I paid $56 and basically I just want to get rid of the problem and continue with my life.

Can you help???