Custom colour palette not working

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8 years 10 months ago #3361 by Janey Cramer
Hi,

I've set my products up and they are working nicely, except when I enable the custom colour palette option. When that is enabled there is no layer editor option in the front end.

Thanks

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8 years 10 months ago #3370 by Daniel
Hi,
Please share your backend & FTP login credentials along with the Product URL via Contact us form, We'll look into it. Also let us know the exact issue, You see no layer editor or It's there but not functioning correctly.

Thanks
Daniel

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8 years 10 months ago #3371 by Janey Cramer
Hi Daniel,

Thanks - I will send the details shortly and enable one of the products again so that you can see the problem.

Could you give me an indication on current timing so I can let my client know?

Thanks again,
Janey

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