Output size

Hi,

Can vDesigner output ordered design file size like 5000px in height? What will be the quality?

Thanks
Julash

Hi,
Yes you can use 5000px in height canvas. There is an option n backend to set canvas size. Quality won't deteriorate.

I have set custom design width and height to 5000px and 2000px. Now it seem designer container overflow browser area. It wont be possible to design anything in large container like that.

What to do? Please check this link amjulash.com/project/epic/design-online/test-12-detail

Also there is a error in cart and order page. Cant download designed file from order page or not getting file in mail.

Please help. Thanks.

Hello Keith,
Please share your FTP & Backend login credentials via Contact us form, We'll look into it.

I just send credentials via contact form. Please check and let me know if there any problem.

Please check as soon as possible.

Bytheway, I checked on a fresh installed joomla site here amjulash.com/project/epic/j3/ , same issue.

Thanks

Is there any update?