Position of the drawing board

I am having this issue as well with a new installation.

Hello,
I apologize for the inconvenience. We have received your credentials, Will get back to you once the issue is resolved.

PS: Please do not post the same message in multiple places, it would delay the response process.

Unfortunately i have the same issue with the position of the drawing board. i want to display it as in the demo as a complete overlay on the website. attached you'll find some screenshots of the current layout.

Hello,
Can you please check again as we couldn't find any issue on the mobile device.

Thank you so very much for all your- the desktop view is working perfectly!! When I was testing this on mobile, I did find one more issue. The apparel images in the t-shirt designer and hat designer are not rendering on mobile. The few time when they do, the user is unable to choose a design or add/edit text on either of those items. All the other products are working perfectly.

Hello,
It has been corrected, Please check it now...

I greatly appreciate you time, patience and assistance. The app is working - thank you so much. The only issue I have is the floating radial buttons

Thank you so much for you patience and assistance. The app is working. The only issue is the floating radial buttons

Please check now...

I discovered a layering issue. When choosing some artwork, It positioned it almost out of frame view and there is no way to drag it back to center. In the layering tool, it recognizes that the layer is there - but you cannot edit, resize, etc.

Thank you so much for your prompt response and your patience in assisting me with this. It appears to be partially fixed. I cleared out the cache of the server, Joomla and my browsers and it occupies the right portion div and the background behind the drawing board continues to expand past the page length. The previous solution did a lightbox effect over the entire area of the browser window. Everything else, add to cart and the rest of the experience seems to be working great. I am not having the issues I previously had the last ticket I submitted with the add to cart function. The only other issue I am having is the files created are not saving the rulers in them - is there a setting or something I can do to fix that on my own? Lastly is there a way to make the rulers from metric into English?

Hello,
It has been corrected and an email has also been sent to you, Please check...

My apologies for reaching out again. I had to reinstall my site from the back up and the assistance you provided me over a week ago, was erased. The drawing board is back to not rendering correctly. Would it be possible to share which files were fixed and what was applied?

The credentials I sent before have not changed.

My apologies for reaching out again. I had to reinstall my site from the back up and the assistance you provided me over a week ago, was erased. The drawing board is back to not rendering correctly. Would it be possible to share which files were fixed and what was applied?

Please check Contact us page www.wdmtech.com/contact-us

what email do I send that to

Hello,
Please share your backend & FTP login credentials via Contact us form, We'll look into it.

The drawing board is not rendering correctly. I tried to look for a solution on my own but when I read through the messages - I saw where it resolved, but I did not see what the solution was.... also the add to cart button does not work as log as the vdesigner costume filed is present.

Also during the test, after the pdf was created.... I could not add image to cart. add to cart works with everuthing else but where I added this plugin

I am having the same issue, but when I read through the messages I did not see what the solution was....