vDesigner does not work on Safari
- Kiwee Rouge
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8 years 2 months ago #4519
by Kiwee Rouge
vDesigner does not work on Safari was created by Kiwee Rouge
Hi!
On my website, people an buy product and then custom them. They go on the order details page, a button "custom your product" appear in the products listing. They click, custom the product, save in PDF.
It works great on firefox, chrome, neon; but not on safari. With safari, a file "unknow" (without any extension) is downloaded, the product is display in a new tab (like a preview), and a message "disable you pop-up blocker" appear on the product editor page. The product is not saved.
I don't have any adblock or popup blocker (I never use safari actually, so no extension at all). I disabled the safari's popup blocker without any improvement.
Any idea of where the problem comes from ?
I can't say to my clients "don't use safari" !
Thanks !
On my website, people an buy product and then custom them. They go on the order details page, a button "custom your product" appear in the products listing. They click, custom the product, save in PDF.
It works great on firefox, chrome, neon; but not on safari. With safari, a file "unknow" (without any extension) is downloaded, the product is display in a new tab (like a preview), and a message "disable you pop-up blocker" appear on the product editor page. The product is not saved.
I don't have any adblock or popup blocker (I never use safari actually, so no extension at all). I disabled the safari's popup blocker without any improvement.
Any idea of where the problem comes from ?
I can't say to my clients "don't use safari" !
Thanks !
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8 years 2 months ago #4531
by Daniel
Thanks
Daniel
Replied by Daniel on topic vDesigner does not work on Safari
Hi,
Your subscription has been expired, Please renew the subscription and share your backend & FTP login credentials via Contact us form, We'll look into it. You will get a 20% renewal discount.
Your subscription has been expired, Please renew the subscription and share your backend & FTP login credentials via Contact us form, We'll look into it. You will get a 20% renewal discount.
Thanks
Daniel
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