vData export csv file issue

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8 years 5 months ago #4112 by Tony Gavin
Hi,

We're having some problems with exporting CSV data format. We have this profile set up that we basically use to export data, we just change the filter from time to time depending on the ID we want. (See attachment)

During first csv export, it shows correct data. When we go edit the profile and change the ID filter.. Then do a new csv export, it still provides us the same data in the previous download.

I tried other scenarios (cleared browser's cache, deleted other files in my downloads folder, even emptied the filepath under component's uploads folder) that might help fix it to no avail. Is it a cache problem in the plugin? Other data format such as json and xml are working fine during downloads. It's just the csv and that's the only data format we currently need.

Kind regards,

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8 years 5 months ago #4113 by Daniel
Replied by Daniel on topic vData export csv file issue
Hi,
Please share your backend & FTP login credentials via Contact us form, We'll look into it.

Thanks
Daniel

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8 years 5 months ago #4120 by Tony Gavin
Hi, I have already sent you the details via Contact form. Were you able to look into it? Any updates? Thanks.

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8 years 5 months ago #4121 by Daniel
Replied by Daniel on topic vData export csv file issue
Yes, We have received it, You will get a reply soon.

Thanks
Daniel

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