Upgrade OPtions

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8 years 6 months ago #3872 by Verulam Webmaster
Hi,

I can see my current version is vData 2.0.5, but I am not being prompted to upgrade. Can I upgrade? This link: www.wdmtech.com/prod_updates/vdata-custom-upgrade.xml returns empty XML.

Can I also ask you to check my subscription please? It's a year since I subscribed by my records.

Thanks,
Chris.

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8 years 6 months ago #3877 by Daniel
Replied by Daniel on topic Upgrade OPtions
Hi,
Yes your subscription has been expired, Please renew it. You can get in touch with our Sales team to receive a 10% discount code via Contact us form. Please contact when you intend to renew.

Thanks
Daniel

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8 years 6 months ago #3900 by Verulam Webmaster
Replied by Verulam Webmaster on topic Upgrade OPtions
Daniel,

I have renewed. Can you assist with upgrade issue ?

Thanks,
Chris.

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8 years 6 months ago #3903 by Daniel
Replied by Daniel on topic Upgrade OPtions
Hello,
Please share your backend & FTP login credentials via Contact us form, We'll look into it.

Thanks
Daniel

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8 years 6 months ago #3904 by Verulam Webmaster
Replied by Verulam Webmaster on topic Upgrade OPtions
I submitted the creds to a contact form, it is giving an error, let me know if you got it.

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8 years 6 months ago #3905 by Daniel
Replied by Daniel on topic Upgrade OPtions
Hello,
We have not received the credentials, You can also share the credentials on the same Email you were communicating with earlier.

Thanks
Daniel

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