Error after installation. Import not working.

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8 years 10 months ago #3277 by Andrey Banturov
I installed the component and immediately the error appeared.
I used the standard export profiles for categories, articles and users. Import is not working. I can't import any of it. Every time I get the error message.

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8 years 10 months ago #3278 by Daniel
Hello,
vData comes with a few widgets which give you information about CPU utilization, server response time, open threads etc. Access to these processes is blocked on your server. Either contact your server team to enable the processes or just delete these widgets.
The other issue is related with the the import process. As I can see in the attached screenshot, You didn't select the required fields on import screen. Please map the correct fields on the import screen and then try importing the data.

If it still doesn't work, Please share your backend & FTP login credentials via Contact us form, We'll look into it.

Thanks
Daniel

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