Another menu item has the same alias in Root

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30 Jun 2016 15:55 #2836 by Simon Dainty
Replied by Simon Dainty on topic Another menu item has the same alias in Root
OK - in the meantime :( I've had to plough on and so have (re)created all the essential menus manually - so if you do get a chance to find out what may be causing the problem, please don't mess up what I've already done.
I hope I can get this software to work ok on other sites so I don't feel like i've just wasted a chunk of time and money :(

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29 Jun 2016 11:17 #2832 by Daniel
Received your email :)

Thanks
Daniel

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29 Jun 2016 11:04 #2831 by Simon Dainty
Replied by Simon Dainty on topic Another menu item has the same alias in Root
I have just sent via Contact Us form (from simonatEllosk09.com) :)

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29 Jun 2016 10:59 #2830 by Daniel
I meant from which Email ID you sent the Email? If you used Contact us form Then which email you entered in the Email field?

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Daniel

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29 Jun 2016 10:39 #2829 by Simon Dainty
Replied by Simon Dainty on topic Another menu item has the same alias in Root
I used support@wdmtech.com - is there another/better way to send access info or shall i try resending?

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29 Jun 2016 10:35 #2828 by Daniel
Hello Simon,
Which email ID did you used to send the information. We haven't received any email on behalf of your registered Email ID.

Thanks
Daniel

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27 Jun 2016 14:32 #2819 by Simon Dainty
Replied by Simon Dainty on topic Another menu item has the same alias in Root
Not sure whether this is the same/related issue but i have tried to setup and import modules and can't get this to work either :(. I thought this was a better option for saving time - but, so far, no joy and plenty of time wasted :(

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27 Jun 2016 13:59 #2818 by Simon Dainty
Replied by Simon Dainty on topic Another menu item has the same alias in Root
Any movement on this Daniel? (or did you not receive relevant info via email?)

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23 Jun 2016 20:03 #2791 by Daniel
Please share your backend & FTP login credentials via contact us form, We'll look into it.

Thanks
Daniel

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23 Jun 2016 19:44 #2790 by Simon Dainty
Replied by Simon Dainty on topic Another menu item has the same alias in Root
Those appear to be the default filters that are already set to that - am i missing something as that had the same effect :(

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23 Jun 2016 19:32 #2789 by Daniel
Here these are:

1. client_id = 0
2. id != 1
3. home = 0

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Daniel

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23 Jun 2016 18:47 #2788 by Simon Dainty
Replied by Simon Dainty on topic Another menu item has the same alias in Root
Thanks Daniel,
Could you give me a few pointers on the filter? - as it doesn't seem very obvious (to me!) as to which bit contains that info :(

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23 Jun 2016 18:27 #2787 by Daniel
Hi Simon,
Please apply a filter in Menu Export profile on your old site to exclude all the admin Menus and the Root Menus. And try importing this new exported Data in your new Website.

Thanks
Daniel

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23 Jun 2016 13:58 #2782 by Simon Dainty
Another menu item has the same alias in Root was created by Simon Dainty
Hi there,
Exporting/Importing menus and getting this error message when imported.
Another menu item has the same alias in Root. (remember it may be a trashed item). Root is the top level parent.
Import Failed

All existing menus on new site have had names & aliases changed

Any suggestions?

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