J3 to J4

Hi,
WDM Tech made a custom profile for J3 (two years ago). I contact WDM tech in march to tranfert the profile in a new version with J4. I bought VDATA again. I'm waiting since weeks the profile is imported in a J4 version. Support seems to don't undestand. PLEASE HELP !!! It 's been too long now;
Regards

Hi Kino,

Apologies for inconvenience!

Please create a support ticket. I'll look into this matter.

Hi Daniel,
I've made a ticket, hope you can solve this.
regards

Hi Daniel,
no answer, no news...
the WDM nightmare continues : do you think I should find another software solution ?