Cancel automatic subscription renewal

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3 years 6 months ago #7554 by Hesam Mohseni
Unfortunately, there is no way to cancel the auto-renewal of my subscription, and my subscription was renewed 50 days ago, while I did not want to renew, and so far my request has not been answered.

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3 years 6 months ago #7556 by Daniel
Hi,

Apologies for inconvenience!

We have refunded your one auto-renew subscription amount. Your second amount will be refunded shortly.

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3 years 5 months ago #7557 by Daniel Schmied
Hi,

how to cancel the auto-renewal? We want to cancel it.

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3 years 5 months ago #7559 by Daniel
Hi,

You can cancel auto-renew after logging into WDMtech website or directly from Paypal login itself

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3 years 5 months ago #7564 by Shai Lukov
i am facing the same issue - who could advise?

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3 years 5 months ago #7565 by Daniel
Hi Shai,

You can also write to our sales team to cancel your auto subscription renewal.
Please write to our sales team at: sales@wdmtech.com.

​However, I would recommend having an active subscription so that you are entitled to the upgrades and technical support.

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