Can't activate vData

Hello, I reactivated my subscription yesterday, but haven't been able to activate vData on our website. When I enter my email and password from my WDMtech account, I get the message,

You do not have a subscription. Please click on Redirect to subscribe now.

I've tried uninstalling and re-downloading vData while logged in to my account... What am I missing that I need to get the component registered? We are running Joomla 3.9.6 / PHP 7.3.4.

Thanks much!
Brian

Hello,
If you still can not activate it, please share your backend & FTP login credentials via Contact us form, We'll look into it.

same issue i am facing for this extension.

Hi Davide,
Thanks for contacting us!

Please create a new ticket and provide us your Joomla site administrator details so that we will check it thoroughly.

Please feel free to ask in case of any query.

Best Regards

I see i am not the only one!!!! might be time to think about another system for your activation!