Import abort with exception - Duplicate entry '************' for key 'idx_client

Hello,
The error message states that a particular menu whichever you are trying to import is is already there in the database. Please check, it might be a trashed Item as well.

CobaJashi wrote: Hello

we bought the tool because we want to automate our processes in the future.

Currently we have about 3.000 articles/services/menus in our database. With this tool we want to maintain tens of thousands of articles (journalistic content) and products (thousands of products, trainings and services) in a few days.

We get the following error message when we try to import or update the menus.

Import abort with exception
Duplicate entry '************' for key 'idx_client_id_parent_id_alias_language'

We looked at the *.csv files. The issues confuse us a bit. Here we need help because we have activated the update function in the import.

Import of articles and categories works great.

Ideas?

CobaJashi wrote: Hello

we bought the tool because we want to automate our processes in the future.

Currently we have about 3.000 articles/services/menus in our database. With this tool we want to maintain tens of thousands of articles (journalistic content) and products (thousands of products, trainings and services) in a few days.

We get the following error message when we try to import or update the menus.

Import abort with exception
Duplicate entry '************' for key 'idx_client_id_parent_id_alias_language'

We looked at the *.csv files. The issues confuse us a bit. Here we need help because we have activated the update function in the import.

Import of articles and categories works great.

Ideas?

Hello

we bought the tool because we want to automate our processes in the future.

Currently we have about 3.000 articles/services/menus in our database. With this tool we want to maintain tens of thousands of articles (journalistic content) and products (thousands of products, trainings and services) in a few days.

We get the following error message when we try to import or update the menus.

Import abort with exception
Duplicate entry '************' for key 'idx_client_id_parent_id_alias_language'

We looked at the *.csv files. The issues confuse us a bit. Here we need help because we have activated the update function in the export.

Import of articles and categories works great.

Ideas?