Error when exporting categories

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7 years 1 month ago #6232 by Carl Farrington
The component seems to be what I need however when I attempt to export categories I get the error {"result":"error", "error":"Import abort with exception", "error_msg":"Reinitiate Import/Export"} , please advise.

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7 years 1 month ago #6234 by Daniel
Hello,
The error message mentioned comes up when you click the Import/Export now button multiple times. Please disable error reporting in Global configuration and try again. If you still find some issues, Please share your backend & FTP login credentials via Contact us form, We'll look into it.

Thanks
Daniel

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7 years 1 month ago #6235 by Carl Farrington
Daniel, I always have error reporting off unless I need it on. I have confirmed and the error reporting is NONE. I had to get the job done this weekend for client so I found j2xml and it did it right out of the box. Please allow me to exchange for another one of your products. Thanks.

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