Create a Sync User Profile

Can anyone give me the steps to properly create a sync user profile?

I tried duplicating the current import user profile (that works fine), and change the operation to Synchronize, the import result is that it always says that there are a duplicate field.
If I change the operation to update, on import it shows a popup with the sayign that there was a parsing error.

Anyone able to sync users from a CSV file?

I really need this to work

It will show a duplicate record error if the same record has different primary key value in the database and in your CSV file. For the parse error, please share your backend & FTP login credentials via Contact us form, We'll look into it.

Daniel wrote: please share your backend & FTP login credentials via Contact us form, We'll look into it.

Hello Daniel,

Just submitted the contact for and sent an email vcare@wdmtech.com
Please let me know you got it.

What I need is to be able to sync the users by using a CSV file.Just so it updates the user already in Joomla and adds the ones not yet there.
The group field is very important.


Thank you.

Regards

Hello,
You already have been replied.