Parserror on the import of CSV file

Hi,
Please share your backend & FTP login credentials via Contact us form, We'll look into it.

Ok, I check my reply and there is something wrong.
- I disabled the error report
- I selected the local file from my computer and select continue
- then I associated each column with the good value
this error appears :
Enter File Path
Import Failed

So I try to work with the path but it's the same issue.

I updated the component but it's still displayed as 2.9.13 version

Regards

Greg

Hi,
I disable it and now I have this error message :
Enter File Path
Import Failed

It's a local file so I enter the path from C: but the error is still here.

Is there another solution instead of sending ftp credentials.

Regards

Greg

Hi,
Please disable error reporting from Global Configuration and try importing the data again. If you still find the issue, please share your backend & FTP login credentials via Contact us form, We'll look into it.

Hi,
I'm trying to import my csv file.
Each time, I select the good column of the csv for the good column of the database, then, when I click on "import" I have "parserror".

I tried to go to the log file but I cannot find it.

Can anybody hel please ?

Regard

Greg !