Update To vData 2.9.13 Fails

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28 Sep 2017 06:35 #4894 by Daniel
Replied by Daniel on topic Update To vData 2.9.13 Fails
Hello,
Please share your backend & FTP login credentials via Contact us form, We'll look into it.

Thanks
Daniel

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  • John Garrett
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26 Sep 2017 15:36 #4886 by John Garrett
Update To vData 2.9.13 Fails was created by John Garrett
Hello, I'm trying to update to Joomla 3.8, but my current version of vData (2.9.12) causes the update to fail with the "Error: 0 Call to undefined method JAdminCssMenu::addChild()" issue.

I have confirmed this by uninstalling vData and running the update on my staging server.

It would seem the fix for this is in the latest vData update, but now I can't install that either.

When I try, using the "Upload Package File" option, I get this error:
Code:
JInstaller: :Install: File already exists /mnt/data/vhosts/mysite.com/httpdocs/components/com_vdata/index.html Component Update: Failed to copy site files. Package Update: There was an error installing an extension: com_vdata.zip

My permissions appear to be correct per Joomla standards. 644 on files and 755 on directories.

I could just uninstall and the re-install after upgrading (which I've confirmed works), but I have quite a few import and export profiles that I don't want to lose. As far as I can tell I can't export those separately from the extension.

Is there anything else I should try to get this to work?

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