Error on Dashboard page on New install

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07 Jun 2017 12:53 #4368 by Cian Maher
Replied by Cian Maher on topic Error on Dashboard page on New install
Hello,
this should be the email registered with you.
Regarding the error, I solved installing php-mbstring.

Regards

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07 Jun 2017 12:02 #4366 by Daniel
Replied by Daniel on topic Error on Dashboard page on New install

Alberto wrote: Good morning,
I'm having the exact same issue on a new installation:
Centos 7
php 5.6
joomla 3.7
vData 2.9.11

Could you please advice on how to solve?
Thanks


Could not find any order associated with your Email ID. Please use your subscribed Email ID to post on support forum.

Thanks
Daniel

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07 Jun 2017 11:51 #4365 by Alberto
Replied by Alberto on topic Error on Dashboard page on New install
Good morning,
I'm having the exact same issue on a new installation:
Centos 7
php 5.6
joomla 3.7
vData 2.9.11

Could you please advice on how to solve?
Thanks

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07 Jun 2017 11:07 #4364 by Roger Lightening
Replied by Roger Lightening on topic Error on Dashboard page on New install
I have sent through FTP details
I can not create an admin user for you as I can not access admin.

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07 Jun 2017 11:02 #4363 by Daniel
Replied by Daniel on topic Error on Dashboard page on New install

Roger Lightening wrote: I tried installing your component on a different server and I have had a worse situation. On the new server my admin area is now totally unavailable.


Please share your backend & FTP login credentials via Contact us form, We'll look into it.

Thanks
Daniel

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07 Jun 2017 11:02 #4362 by Daniel
Replied by Daniel on topic Error on Dashboard page on New install

Roger Lightening wrote: That is not possible for me to do.


Please ask your hosting support to do this.

Thanks
Daniel

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07 Jun 2017 10:55 #4361 by Roger Lightening
Replied by Roger Lightening on topic Error on Dashboard page on New install
I tried installing your component on a different server and I have had a worse situation. On the new server my admin area is now totally unavailable.

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07 Jun 2017 10:49 #4359 by Roger Lightening
Replied by Roger Lightening on topic Error on Dashboard page on New install
That is not possible for me to do.

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07 Jun 2017 10:36 #4358 by Daniel
Replied by Daniel on topic Error on Dashboard page on New install
Please enabled php_com_dotnet PHP extension on your server. It will resolve the issue.

Thanks
Daniel

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07 Jun 2017 10:18 #4357 by Roger Lightening
Error on Dashboard page on New install was created by Roger Lightening
When trying to access the dashboard from the admin area I get the following error:

This page contains the following errors:

error on line 20 at column 61: EntityRef: expecting ';'
Below is a rendering of the page up to the first error.

I am using vData 2.9.10 and Joomla 3.6.5

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