I can´t save the chart

Josean Telleria
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8 years 6 months ago #3975 by Josean Telleria

I can´t save the chart was created by Josean Telleria

Hi,

I´m trying to create a new Chart and when I save the changes becomes all white.

Here you have a video to undestand better my problem.

Thanks

www.acvmultimedia.com/charts-error.mp4

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Soni
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8 years 6 months ago #3978 by Soni

Replied by Soni on topic I can´t save the chart

Hi

We have corrected the issue , you can download the latest version of vchart 2.9.5, and we use dot as a decimal pointer not comma, please correct the value in csv file.

Thanks
Zaheer

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Josean Telleria
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8 years 6 months ago #3979 by Josean Telleria

Replied by Josean Telleria on topic I can´t save the chart

Hi Zaheer,

I updated to last version and the problem is the same. I clean the cache to make sure.

Thanks

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Soni
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8 years 6 months ago #3982 by Soni

Replied by Soni on topic I can´t save the chart

Hello,

Please share your backend & FTP login credentials via Contact us form, We'll look into it.

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Edfel Rivera
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8 years 6 months ago #4006 by Edfel Rivera

Replied by Edfel Rivera on topic I can´t save the chart

Hi:

Just to add, I am having the chart NOT saving problem too. Version 2.9.5.

Setup:
Apache 2.4.25 (hhtp2), PHP 7.1.2, MySQL 5.6.35. Linux

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Daniel
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8 years 5 months ago #4013 by Daniel

Replied by Daniel on topic I can´t save the chart

Hi,
Please install the latest version i.e. 2.9.6

Thanks
Daniel

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