New database posts are not displayed in the chart

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9 years 7 months ago #1948 by Fabian Neiser
New database posts are not displayed in the chart. What can I do?
The data in the screenshots are fictitious.


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9 years 7 months ago #1949 by Daniel
Hello Fabian,
Please share your back end & FTP login credentials via Contact us form, We'll look into it.

Thanks
Daniel

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9 years 7 months ago #1950 by Fabian Neiser
I‘ve sent you the data.

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9 years 7 months ago #1951 by Fabian Neiser
So the Problem is that new posts in the database for the Axes Parameters are not updadet automatically.
The "Horizontal Value(*)" does not get new posts in the database, so my chart is not up to date when there are new posts in my database.

What can I do?

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9 years 7 months ago #1954 by Daniel
Hello Fabian,

You mean the data does't get updated without reloading the page?
Chart display the updated data as per the Charts settings in back end, but it doesn't refresh the data automatically if there is some change in database after the page is loaded. One need to refresh the page for this.

Thanks
Daniel

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