Problem with Map Chart

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8 years 3 months ago #4262 by Richard Manly
I have a map chart with one lat / long defined.

However, there is no map marker being displayed on the map in preview mode.

I also note some broken image links in the back end.

Screenshots attached.
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8 years 3 months ago #4265 by Daniel
Replied by Daniel on topic Problem with Map Chart
Hello,
Please download the latest package i.e. 2.9.9

Thanks
Daniel

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8 years 3 months ago #4267 by Richard Manly
Downloaded. Cache cleared. Same issue. No markers on the map...

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8 years 3 months ago #4270 by Daniel
Replied by Daniel on topic Problem with Map Chart
Please share your backend & FTP login credentials via Contact us form, We'll look into it.

Thanks
Daniel

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8 years 3 months ago #4271 by Richard Manly
Daniel - credentials sent via form.

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8 years 3 months ago #4276 by Daniel
Replied by Daniel on topic Problem with Map Chart
Hello,
In vChart, we have two types of markers, Normal and Selected. The marker which display on page load are Normal markers, so you must upload some image in Normal marker. You can change the marker image when you click on a particular one and that image can be uploaded in Selected marker. You didn't have any image uploaded in Normal Marker, you uploaded it in selected marker, that's why It wasn't visible. Please check the attached screenshots. Now you can see markers on your Map.




Thanks
Daniel
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