Problem with Map Chart
- Richard Manly
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8 years 3 months ago #4262
by Richard Manly
Problem with Map Chart was created by Richard Manly
I have a map chart with one lat / long defined.
However, there is no map marker being displayed on the map in preview mode.
I also note some broken image links in the back end.
Screenshots attached.
However, there is no map marker being displayed on the map in preview mode.
I also note some broken image links in the back end.
Screenshots attached.
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8 years 3 months ago #4265
by Daniel
Thanks
Daniel
Replied by Daniel on topic Problem with Map Chart
Hello,
Please download the latest package i.e. 2.9.9
Please download the latest package i.e. 2.9.9
Thanks
Daniel
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8 years 3 months ago #4267
by Richard Manly
Replied by Richard Manly on topic Problem with Map Chart
Downloaded. Cache cleared. Same issue. No markers on the map...
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8 years 3 months ago #4270
by Daniel
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Daniel
Replied by Daniel on topic Problem with Map Chart
Please share your backend & FTP login credentials via Contact us form, We'll look into it.
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Daniel
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8 years 3 months ago #4271
by Richard Manly
Replied by Richard Manly on topic Problem with Map Chart
Daniel - credentials sent via form.
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8 years 3 months ago #4276
by Daniel
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Daniel
Replied by Daniel on topic Problem with Map Chart
Hello,
In vChart, we have two types of markers, Normal and Selected. The marker which display on page load are Normal markers, so you must upload some image in Normal marker. You can change the marker image when you click on a particular one and that image can be uploaded in Selected marker. You didn't have any image uploaded in Normal Marker, you uploaded it in selected marker, that's why It wasn't visible. Please check the attached screenshots. Now you can see markers on your Map.
In vChart, we have two types of markers, Normal and Selected. The marker which display on page load are Normal markers, so you must upload some image in Normal marker. You can change the marker image when you click on a particular one and that image can be uploaded in Selected marker. You didn't have any image uploaded in Normal Marker, you uploaded it in selected marker, that's why It wasn't visible. Please check the attached screenshots. Now you can see markers on your Map.
Thanks
Daniel
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