Receipt Uploads not working
- Craig van Beek
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5 years 1 month ago #6824
by Craig van Beek
Receipt Uploads not working was created by Craig van Beek
Hey guys,
Upon entering an expense and selecting a file to use as the receipt I can see the upload bar go through to 100% and I can even see the filename appearing. However when you select it I get a file not found error. The pathway goes to a /components/com_vaccount/uploads directory. I've checked the /components/com_vaccount directory and it doesn't contain an uploads directory. Permissions on com_vaccount directory are 755
any ideas? I would've thought if the directory wasn't present it'd be created on the fly or is this a permissions problem
Craig
Upon entering an expense and selecting a file to use as the receipt I can see the upload bar go through to 100% and I can even see the filename appearing. However when you select it I get a file not found error. The pathway goes to a /components/com_vaccount/uploads directory. I've checked the /components/com_vaccount directory and it doesn't contain an uploads directory. Permissions on com_vaccount directory are 755
any ideas? I would've thought if the directory wasn't present it'd be created on the fly or is this a permissions problem
Craig
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5 years 1 month ago #6829
by Daniel
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Daniel
Replied by Daniel on topic Receipt Uploads not working
Hello,
Please download and install the tool again. The issue is fixed.
Please download and install the tool again. The issue is fixed.
Thanks
Daniel
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- Craig van Beek
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5 years 1 month ago #6832
by Craig van Beek
Replied by Craig van Beek on topic Receipt Uploads not working
Nope, still not working, and still no directory created. If I manually create the directory with full permissions there's still no file uploaded either. Browser is chrome and shows the file uploading when you save the page.
This was after downloading VA version 2.03 again today and installing. Open an expense transaction, choose file for the receipt and saving.
This was after downloading VA version 2.03 again today and installing. Open an expense transaction, choose file for the receipt and saving.
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5 years 1 month ago #6833
by Daniel
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Daniel
Replied by Daniel on topic Receipt Uploads not working
Hello,
It's working fine on our end. Please share your backend & FTP login credentials via Contact us form, We'll look into it.
It's working fine on our end. Please share your backend & FTP login credentials via Contact us form, We'll look into it.
Thanks
Daniel
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