vSlider not visible

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8 years 11 months ago #3104 by Die Kinderinsel Vogtland e.V.
Hello,

we use joomla 3.6.3 and php 7. I have the module vSlider installed. But it is not visible. An error occurs: "ReferenceError: $hsms is not defined". (see at www.student-mag.de ) What can i do?

regards,
Mathias

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8 years 11 months ago #3105 by Die Kinderinsel Vogtland e.V.
If jQuery Easy is disable, the error occurs "src is undefined".
If iquery is loaded in vslide module or not, has no effect

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8 years 11 months ago #3106 by Die Kinderinsel Vogtland e.V.
There are also problems with the gzip compression in joomla.

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8 years 11 months ago #3109 by Daniel
Replied by Daniel on topic vSlider not visible
Hello,
It seems to be a jQuery conflict on your site, that's why the slider isn't working. We can assist you in resolving the jQuery issue on your site, Please contact our sales team via Contact us form and let them know whatever issues you are having. They'll look into it.

Thanks
Daniel

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8 years 11 months ago #3118 by Die Kinderinsel Vogtland e.V.
I contacted the sale team. There was no response. What can i do?

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8 years 11 months ago #3121 by Daniel
Replied by Daniel on topic vSlider not visible
Hello,
Sales team reverted back to you, but Emails to your registered Email ID are not being delivered, Please contact us from any other Email ID along with your backend & FTP login credentials via Contact us form.

Thanks
Daniel

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