HexData loads Joomla admin panel into plugin block

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11 years 4 months ago #242 by Kirk Nelson
Hi,

I am trying to create a profile to export using HexData. I go to "Profiles > New" and when I select "HexData Custom" from the dropdown menu, the Joomla Admin page appears behind the dropdown.

This is a Joomla 1.7 site. I am attempting to export the data from this site to migrate to a 3.2 version.

If you have any insight into what may be causing this, please advise.

Thanks much!

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11 years 4 months ago #244 by Daniel
Hi,

You get two HexData packages one for Joomla 2.5 and 3.x and another for Joomla version 1.6, 1.7. Which one You've installed?

Thanks

Thanks
Daniel

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11 years 4 months ago #247 by Kirk Nelson
Hi Danish, Thanks for your response. I installed the 1.6 - 1.7 version on this site running Joomla 1.7. The other version appears to work fine on the Joomla 3x site although I have no data to import.

Any ideas on how to resolve this would be greatly appreciated.

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11 years 4 months ago #248 by Daniel
Please send you back end login details via Contact Us form

Thanks
Daniel

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