Virtuemart file download plugin does not work

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10 years 11 months ago #427 by Olaf Michalke
Unfortunately my recently purchased plg_vmcustom_files plugin does not work. Please help.

Given:
Joomla 2.5.27
Virtuemart: 2.6.0a
your plg_vmcustom_files.zip

1. The plugin is detected. HAve installed it due to your instructions.
2. I can choose a file in admin custom fields of a product, the label is visible in the product specs in frontend, but...
3. the path shows .../media/plg_vmcustom_files/new_file ???
It is not possible to download the file
What´s wrong with it?

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10 years 11 months ago #428 by Daniel
Hi,

apologize for the inconvenience. It's a known issue. Working to correct it. Will provide you the latest package very soon...

Thanks
Daniel

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10 years 11 months ago #429 by Daniel
Hi,

The issue is corrected in the latest version, Please download it again after logging into your account.

Thanks
Daniel

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10 years 11 months ago #433 by Olaf Michalke
Hi Danish,

many thanks for your prompt reply.
I regret to say it still does not work with the same symptoms as mentioned in my first post.
Please help.

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10 years 11 months ago #434 by Daniel
Hi,
Please send us your back end login credentials via Contact Us form, We'll look into it

Thanks
Daniel

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