Position of the drawing board

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6 years 10 months ago #6472 by Michael Weaver
My apologies for reaching out again. I had to reinstall my site from the back up and the assistance you provided me over a week ago, was erased. The drawing board is back to not rendering correctly. Would it be possible to share which files were fixed and what was applied?
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6 years 10 months ago #6473 by Michael Weaver
My apologies for reaching out again. I had to reinstall my site from the back up and the assistance you provided me over a week ago, was erased. The drawing board is back to not rendering correctly. Would it be possible to share which files were fixed and what was applied?

The credentials I sent before have not changed.

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6 years 10 months ago #6475 by Daniel
Hello,
It has been corrected and an email has also been sent to you, Please check...

Thanks
Daniel

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6 years 10 months ago #6476 by Michael Weaver
Thank you so much for your prompt response and your patience in assisting me with this. It appears to be partially fixed. I cleared out the cache of the server, Joomla and my browsers and it occupies the right portion div and the background behind the drawing board continues to expand past the page length. The previous solution did a lightbox effect over the entire area of the browser window. Everything else, add to cart and the rest of the experience seems to be working great. I am not having the issues I previously had the last ticket I submitted with the add to cart function. The only other issue I am having is the files created are not saving the rulers in them - is there a setting or something I can do to fix that on my own? Lastly is there a way to make the rulers from metric into English?
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6 years 10 months ago #6477 by Michael Weaver
I discovered a layering issue. When choosing some artwork, It positioned it almost out of frame view and there is no way to drag it back to center. In the layering tool, it recognizes that the layer is there - but you cannot edit, resize, etc.
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6 years 10 months ago #6480 by Daniel
Please check now...

Thanks
Daniel

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