Error importing from csv file

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11 years 3 months ago #287 by FERRAN MARTIN RUIZ
Hi,

I think it will be more clear if i send you the excel file that i´m using for the upload. You have attached the file. You can check that i put parent id as "3157" because this is the parent id in which i want that the new categories will be uploaded.

The excel sheet that i´m using is one downloaded directly from mysql categories table (exported as excel csv) and then used to upload the new data, it´s thta correct?, if not, from where i must to create the excel sheet (as a template) for upload the new data?

Thanks.

Br.

Ferran.

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11 years 3 months ago #288 by Daniel
Hi,

Please send us the back end login details once you upload the site on server, We'll correct the settings for you...

Thanks

Thanks
Daniel

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11 years 3 months ago #291 by FERRAN MARTIN RUIZ
Hi,

Problem solved!!

It was an issue about the format to save the file (the commas and the utf8 protocol). Because i´m working in Spanish language it was mandatory to switch between english format to latin format when saving the files (changing parameters into control pannel in windows 8).

Now all are working OK.

Thanks.

Br.

Ferran.

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