Joomla Extensions

Out of memory

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9 years 3 months ago #480 by Christopher Morgan
I'm helping a client export some data from Joomla 2.5 using the HexData tool. When I try to export the content I receive the below error message indicating that the site is out of memory. Is there anything I can do to by pass this or did we need to ask the hosting company for more memory space?

Fatal error: Allowed memory size of 134217728 bytes exhausted (tried to allocate 5537 bytes) in /home/********/public_html/libraries/joomla/database/database/mysqli.php on line 469

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9 years 3 months ago - 9 years 3 months ago #481 by Daniel
Replied by Daniel on topic Out of memory
Hi,

Please send us your back end and FTP login credentials via Contact Us form, we'll look into it. Or you can also ask your hosting company to increase the memory limit, that would also solve the issue.

Thanks
Daniel
Last edit: 9 years 3 months ago by Daniel.

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9 years 3 months ago #499 by Christopher Morgan
Replied by Christopher Morgan on topic Out of memory
FTP credentials have been sent to the Support email.
Thank you in advance for your help.

Chris

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9 years 3 months ago #504 by Daniel
Replied by Daniel on topic Out of memory
We've got your details, Will revert back to your email soon

Thanks
Daniel

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