Unpublished Reviews Affect Overall Rating

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7 years 3 months ago #6042 by Robb Rich
Hello
There needs to be a way to prevent reviews which have not been approved from affecting the overall rating. If have it set to not publish until it's been moderated, the review and rating should not make any change to the published ratings.

Ratings should only be accumulated after they have been approved and published.

How can I do this?

Thanks
Robb

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7 years 3 months ago #6049 by Daniel
Hello,
Please download the latest version i.e. 1.9.9. It will resolve the issue.

Thanks
Daniel

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7 years 2 months ago #6072 by Robb Rich
Hi Daniel
Thank you for the quick reply and fix for this. That was outstanding!

I updated right after your message, and I noticed it still shows a total of all reviews even if they aren't published. For example, over the past week, we had 6 new reviews submitted - and though I hadn't approved them, they were added to the total amount of reviews that were published (which was 25) so it showed a total of 31 reviews. Is there a way to have that total reflect only the published reviews?

Thanks
Robb

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7 years 2 months ago #6074 by Daniel
Hi,
Please share the screenshot of which particular layout you are talking about?

Thanks
Daniel

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7 years 2 months ago #6075 by Robb Rich
Hi Daniel
The area I am referring to is with a module. I have attached a screenshot.

I have customized the look of the module but you can see where it displays the total number of reviews. That and the star rating seem to be affected by the ratings that have not yet been published.

Thanks
Robb
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7 years 2 months ago #6076 by Daniel
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Thanks
Daniel

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