question on importing k2 categories

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8 years 1 month ago #4668 by Tilatam Ltda.
Hello

I am trying to import several k2 categories from a csv file and i need them to be under a parent category, on the parent field i have referenced to k2 category table on ID but problem is that i dont find a way to actually set the ID number. See attached screenshot, on the select column i keep getting that blank field with those options.

Thanks in advance.
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8 years 1 month ago #4672 by Daniel
Hello,
Please choose as defined option for parent column and directly enter the category ID in the textfield below.

Thanks
Daniel

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8 years 1 month ago #4674 by Tilatam Ltda.
Ok did that, now i am trying to make the import but the Import now button is not working. Any known reason why? it just stays in that screen if i press cancel it goes back but the import is not done. Nothing on the logs, its like the button is not working at all.
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8 years 1 month ago #4675 by Tilatam Ltda.
Hello on another browser i was able to see this message. What can i do?
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8 years 1 month ago #4677 by Daniel
The error message comes up when you click the button multiple times. It means the button is working, Please wait for a while after clicking the button.

Thanks
Daniel

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8 years 1 month ago #4685 by Tilatam Ltda.
Well i pressed once and have waited for like 15 mins and nothing happens, its not a big csv (5 kb) it should be done fast, clearly the problem is other here.

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