Help. My VChart Timeline dates display 1month off

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10 years 6 days ago #1391 by NBurton
I selected dates from Sept 1 to Oct. 6th. But the Timeline displays Oct. one to Nov. 5th. the same 36 days but one month off. Is there a way to fix this. The timeline chart is great if dates can display correctly. Thanks

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  • Zaheer Abbas
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10 years 6 days ago #1396 by Zaheer Abbas
Replied by Zaheer Abbas on topic Help. My VChart Timeline dates display 1month off
Hi NBurton

Download our latest package to correct the date formate issue in timeline chart.

thanks
zaheer

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10 years 5 days ago #1406 by NBurton
will do thanks. Does the new install wipe out the existing vcharts? If it does, can the existing vcharts I created be saved? Not a big deal because I can recreate. It's just all the little settings that are hard to create exactly. thanks your charts are cool and look awesome, particularly with gantry and rockettheme (actually better than gantry and rockettheme's own displays)

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  • Zaheer Abbas
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10 years 5 days ago #1408 by Zaheer Abbas
Replied by Zaheer Abbas on topic Help. My VChart Timeline dates display 1month off
Hi NBurton

Install the new package on the existing packege, no need to uninstall the vchart package.Only files will be overwrite of the package.

We hope this response has sufficiently answered your question. If not, please reply and we will answer your question / query as soon as possible.



thanks
zaheer

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10 years 8 hours ago #1423 by NBurton
Is the timeline also responsive? I have 100% as the width but not showing up as responsive. Thanks

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10 years 8 hours ago #1424 by NBurton
When I shrink the desktop Fireox browser and the desktop Explorer browser, the timeline is not responsive on either one.

I checked on cellphone under chrome and using standard browers with android and timeline is responsive for each one.


It looks like it is only not responsive on desktop browswer. I checked other items (not related to vchart) and they are responsive on desktop browser.


Could this have to do with Flash or some other addon on the desktop? Thanks

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