Undefined Property When Selelected "Series Name for Filtering"

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5 years 10 months ago #7173 by Ahmad Tarmizi
My Column Bar Chart shows correct data properly until when I checked "Series Name Filtering" option to filter the x Axis. The Error "Notice: Undefined property: stdClass::$x_axis_header_type in E:\Abyss Web Server\htdocs\mael\administrator\components\com_vchart\helper\vChart.php on line 4345" pops out and then my chart apparently disappears.

I Attached the local web page with and without error for your reference.

Your kind support is very much appreciated.
Note: I am an active subscribed customer entitled for support until 30 April 2020.
Attachments:

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5 years 10 months ago #7174 by Daniel
Hi Ahmad,
Greetings!

What version do you have for vChart version? If you have latest version of vChart 2.9.24 then please create a ticket and provide us your Joomla development administrator site credentials so that we will check it thoroughly.

URL: www.wdmtech.com/support-tickets/submit-ticket

Please feel free to revert back in case of any query.

Best Regards

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5 years 9 months ago #7177 by Ahmad Tarmizi
Hi Daniel,

My vChart version is 2.9.22.
How do I upgrade this version to 2.9.24?

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5 years 9 months ago #7181 by Daniel
Hi Ahmad,
Greetings!

Please download the latest version of vChart and reinstall into your Joomla site.

Please feel free to revert back in case of any query.

Best Regards

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5 years 9 months ago #7186 by Ahmad Tarmizi
Hi Daniel.

I have downloaded and reinstalled the latest version of the vchart from your website. But I still received the error on my stacked column chart.

I have temporarily installed web server on internet for your excess: the link of the web is
www.applexcel.com:2020/index.php/forms/cip-summary

how do I share the admin credentials?

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5 years 9 months ago #7187 by Daniel
Hi Ahmad,
Greetings!

Please create a ticket and provide us your Joomla administrator Details on this ticket or you can send us on the email address vcare@wdmtech.com .

Best Regards

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